Has anyone experienced issues with cracked or chipped windshield on their Palisade?
- Thread starter pocketchange
- Start date
I have a chip at the center of the windshield that quickly turned into an arc shaped crack. I have been procrastinating due to not wanting to put a claim on my insurance. I am also paranoid that I will get another chip soon after getting it repaired. 
It would be a nice gesture if Hyundai would repair it for free!
It would be a nice gesture if Hyundai would repair it for free!
I have a chip at the center of the windshield that quickly turned into an arc shaped crack. I have been procrastinating due to not wanting to put a claim on my insurance. I am also paranoid that I will get another chip soon after getting it repaired. It would be a nice gesture if Hyundai would repair it for free!
It would be a nice gesture if Hyundai would repair it for free!
I recently noticed a hairline crack in my windshield that runs across most of the width, then turns upward for about a foot on the passenger side. It is extremely fine and only visible when the car is pointed directly into bright sun. It may not be completely through the thickness of the glass yet. I've only got 5000 miles on the car and absolutely no stone chips or other impacts to the windshield. Just returned from the dealership, where the service manager was able to get a picture of at least part of the crack. He is requesting warranty coverage for a repair. We shall see. Meanwhile I have reported it to NHTSA. Hopefully this will increase pressure on Hyundai to admit there is a problem.
Update: The regional service manager has agreed that my windshield has an internal flaw. Therefore they will cover it under warranty. The bad news is that windshields are backordered and they don't know when one will be available. I guess that is due to lots of breakage and high demand. For a free replacement and no insurance claim I can wait!
I think the takeaway for others is to watch your windshield while driving in sunny conditions, and be alert for any sign of a crack. If you catch one before any coincidental stone chips it will be easier to make the case for warranty coverage.
Update: The regional service manager has agreed that my windshield has an internal flaw. Therefore they will cover it under warranty. The bad news is that windshields are backordered and they don't know when one will be available. I guess that is due to lots of breakage and high demand. For a free replacement and no insurance claim I can wait!
I think the takeaway for others is to watch your windshield while driving in sunny conditions, and be alert for any sign of a crack. If you catch one before any coincidental stone chips it will be easier to make the case for warranty coverage.
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There is a Class Action for the Palisade windshield crack issue.
I was about to purchase a new 2021 Palisade but this issue happening so early and quite often concerns me. I have looked up NHTSA and the majority of complaints so far are because of the cracked windshield issue. Quite disappointed given a vehicle of that price.
I was about to purchase a new 2021 Palisade but this issue happening so early and quite often concerns me. I have looked up NHTSA and the majority of complaints so far are because of the cracked windshield issue. Quite disappointed given a vehicle of that price.
There may be excess flexing. During a recent beach trip I drove through some hard wind gusts. Had a canoe strapped to the roof racks, so side winds put a lot of stress on the car. When hard gusts came across the car from right to left, a sharp whistle came from the drivers side window. It sounded like the window came unsealed for an instant. This was either body flexing or air pressure moving the window. This was extreme conditions, so I don't necessarily fault the Palisade. It felt plenty stable, and this was not a stressful trip in spite of the bad weather.
The most important issue is that during the installation of the new windshield it has to be precisely calibrated for the cameras and radar to preform the safety driving functions that are so important to our safety . I am not sure who has the proper equipment to do this correctly, other than the original manufacturer .
